Terms + Conditions

Shipping within the UK:

£6 per order for Objects. Delivery of Furniture will be arranged on an individual basis

Free collection from The Exchange, The Old Library, Walnut Tree Road, Erith DA8 1RA

Lead Times:

Due to the the nature of production, many pieces in our collection may have have a lead time of several weeks. Please ensure you consider these times before placing your order, or do get in touch to enquire about specific items.

Returns:

If you change your mind on an item, please contact us and we will do our best to accommodate an exchange or refund where appropriate.

Items that have been commissioned by you or include personalisation of any kind, will not be considered eligible for return.

Our policies do not affect your statutory rights as a consumer.

Our Collection is Handmade:

Everything in the tex-craft collection is handmade, so variation in colour, size and shape can sometimes occur. The item you receive may not be identical to that shown in the website image but will always be of the same materials, colour and design.

Privacy:

We promise that we won't ever share your info with any third party.

Images on this site:

Please do not use any images on this site without prior written permission to do so.